Terms & Conditions WinMy 9 –
Complete Guide for Malaysian Members

Welcome to WinMy 9 (winmy9.biz), an online betting and gaming platform operated and managed by WinMy 9 Sdn. Bhd. This Terms & Conditions document ("Agreement") sets out the terms governing your use of the WinMy 9 website, mobile application, and all related services.

By accessing, registering for, or using any part of the WinMy 9 platform, you acknowledge that you have read, understood, and agree to be fully bound by these Terms & Conditions. If you do not agree with any part of this document, you are advised not to use the WinMy 9 platform.

These terms are effective from 1 January 2026 and supersedes all previously published versions of the Terms & Conditions. WinMy 9 reserves the right to amend, update, or replace this document at any time without prior notice. However, we will endeavour to notify all members via their registered email or in-platform notification whenever material changes are made.

To register and use WinMy 9 services, you must meet all of the following eligibility requirements without exception:

• Age: You must be at least 18 years old on the date of registration. WinMy 9 considers acceptance of these terms as confirmation that you have reached the legally permitted age.
• Nationality / Residency: WinMy 9 services are available to Malaysian citizens and permanent residents who are located in Malaysia at the time of use.
• Legal Capacity: You must have full legal capacity to enter into a legally binding agreement in Malaysia.
• Non-WinMy 9 Employees: Employees, agents, or any individuals with a direct business relationship with WinMy 9 or its affiliated companies are not permitted to register as regular members.

Each individual is only permitted to hold one (1) account only at WinMy 9. Holding multiple accounts under the same individual, whether using identical or different information, is strictly prohibited and may result in the closure of all associated accounts and freezing of any balances therein.

By registering, you agree to:

• Providing accurate, current, and complete information as required in the WinMy 9 registration form.
• Updating your account information whenever your personal details change.
• Keeping your WinMy 9 account username and password confidential at all times.
• Not sharing your WinMy 9 account login details with any other party.
• Notify WinMy 9 immediately if you suspect any unauthorised access to your account.

WinMy 9 offers a range of convenient payment methods suited to Malaysian players. All financial transactions on our platform are processed securely using the latest encryption technology.

Accepted Payment Methods:

• Touch 'n Go eWallet
• DuitNow (instant transfer)
• GrabPay
• Boost eWallet
• ShopeePay
• FPX Online Banking – Maybank2u, CIMB Clicks, RHB Now, Public Bank PBe, Hong Leong Connect, and other major Malaysian banks

Withdrawals will only be processed to a bank account or e-wallet registered in the same member's name. WinMy 9 does not allow transfers to third-party accounts under any circumstances. For withdrawals exceeding RM 5,000 in a single day, members may be required to complete a brief KYC (Know Your Customer) verification process.

WinMy 9 offers a range of bonuses and promotions to new and existing members from time to time. All bonuses are subject to the specific terms stated in their respective promotion conditions, as well as the following general rules:

• Bonuses may only be claimed by eligible members who comply with all stated terms and conditions.
• Each bonus carries a rollover (wagering requirement) that must be fulfilled before any withdrawal can be made. Rollover requirements are typically between 5x to 20x bonus value depends on the type of promotion.
• Bonuses cannot be transferred between accounts under any circumstances.
• The bonus validity period is 7 to 30 Days from the date the bonus is credited, unless otherwise stated in the relevant promotion terms.
• WinMy 9 reserves the right to cancel or reclaim any bonus where there are signs of abuse or attempts to manipulate the system.
• Bonuses hold no cash value and cannot be directly converted to cash without first meeting the rollover requirements.

All bets placed on the WinMy 9 platform are final once confirmed by the system. Members are fully responsible for reviewing their selections carefully before confirming any bet.

• Football Betting: All bets on Malaysia Super League, EPL, and other international league matches are settled based on official results issued by the respective league governing bodies. Extra time and penalties are counted only when explicitly stated in the bet type.
• Live Casino Betting: Live casino game results such as baccarat, blackjack, roulette, and dragon tiger on WinMy 9 are final. Any claims relating to game outcomes must be submitted within 24 hours of the game date.
• E-Sports Betting: Esports match results are based on official results announced by recognised tournament organisers.
• Odds: The odds displayed at the time a bet is placed are the odds that apply to that bet, regardless of any subsequent changes.
• Technical Failure: In the event of a technical disruption during a match or game, WinMy 9 reserves the right to void or uphold the relevant bet at our sole discretion.

As a WinMy 9 member, you agree to comply with all platform rules and to use the platform in a responsible and ethical manner. The following are strictly prohibited on the WinMy 9 platform:

• Using automation software, bots, or any technological tools to manipulate the betting or gaming system.
• Colluding with other members to manipulate betting outcomes (match fixing or collusion).
• Opening multiple accounts or registering using another person's identity.
• Using a payment method that does not belong to you to make a deposit.
• Attempting to exploit technical errors in the system for personal gain.
• Spreading false or defamatory information about WinMy 9 on any platform.
• Engaging in money laundering activities through the WinMy 9 platform.

Violation of any of the above rules may result in actions including temporary account suspension, permanent account closure, balance freezing, and/or legal action where necessary.

WinMy 9 takes member data security very seriously. Our platform is protected by multiple layers of technical security, including 256-bit SSL encryption, advanced firewalls, and a 24/7 suspicious activity monitoring system.

The personal information you provide to WinMy 9 during registration and platform use will be used solely for purposes related to delivering our services, including:

• Identity verification and member eligibility.
• Processing deposit and withdrawal transactions.
• Account-related communications, promotions, and service updates.
• Compliance with applicable legal and regulatory requirements.

WinMy 9 will not sell, rent, or disclose members' personal information to third parties without your consent, except where required by law or for approved payment processing purposes. Please refer to Privacy Policy our full terms for more details.

WinMy 9 reserves the right to suspend or close any member's account, with or without prior notice, for the following reasons:

• Breach of any provision under these Terms & Conditions.
• Evidence that the registration information provided is false or inaccurate.
• Requests from law enforcement authorities or regulatory bodies.
• Activities showing signs of fraud, money laundering, or behaviour that could compromise the security of the platform.
• Failure to complete KYC verification requirements within the stipulated time frame.

Members who wish to voluntarily close their accounts may contact the WinMy 9 customer service team via live chat or email. Any eligible balance will be refunded upon completion of the verification process.

The WinMy 9 platform is provided on an "as-is" basis without any implied guarantees or warranties. WinMy 9 shall not be liable for:

• Any financial losses incurred by a member as a result of their own betting decisions.
• Service disruptions arising from factors beyond our control, such as internet outages, power failures, or force majeure events.
• Losses arising from unauthorised access to a member's account due to the member's own negligence in safeguarding their password.
• Inaccuracies or delays in betting information caused by third-party data providers.

WinMy 9's maximum liability to any member under any circumstances is limited to the total amount deposited by that member within the 30 calendar days preceding the incident giving rise to the claim.

WinMy 9 is fully committed to responsible gambling principles. We believe that betting should be an enjoyable form of entertainment — not a source of financial or emotional stress. To support this, WinMy 9 provides the following tools for all members:

• Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit to keep your spending in check.
• Loss Limit: Set a maximum loss amount you are willing to accept within a given period.
• Cool-Off Period: Take a break from betting for 24 hours to 30 days without closing your account.
• Self-Exclusion: Choose to exclude yourself from all betting activities for a period of 6 months to 5 years.

If you or someone you know is experiencing gambling-related issues, please visit the Responsible Gaming us for help resources and support available in Malaysia.

WinMy 9 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on the WinMy 9 platform, unless a different effective date is specified.

We will endeavour to notify members of significant changes through:

• A pop-up notification within the WinMy 9 platform upon the next login.
• Email to the member's registered email address.
• Messages through other official WinMy 9 communication channels.

Your continued use of the WinMy 9 platform following the publication of any amendments constitutes your acceptance of the revised terms. It is your responsibility to review this Terms & Conditions page periodically.

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or in connection with this agreement shall be resolved through arbitration or a competent court in Malaysia.